Privacy policy

Privacy Policy for L'Érabeille

At L'Érabeille, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our ecommerce platform on Shopify.

Information Collection

When you make a purchase on our online store, we collect certain personal information to fulfill orders and improve your shopping experience. The information we collect includes:

  • Contact information (name, email, shipping address, phone number)
  • Payment details (credit card information, billing address)
  • Account credentials when you create an account on our website

We may also collect your email address when you sign up for our newsletter or promotional updates.

How We Use Your Information

The information collected is used for the following purposes:

  • Order fulfillment, including processing payments and delivering products to your specified address.
  • To communicate with you regarding your orders, inquiries, or to provide information about our products, services, and promotions.
  • Internal record-keeping, analytics, and improving our products and services.
  • To send periodic promotional emails about new products, special offers, or other information we think you may find interesting.

Data Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Your Consent

By using our website and providing us with your personal information, you consent to our Privacy Policy and agree to its terms.

Your Rights

You have the right to access, correct, or delete your personal information stored by us. You may also opt-out of receiving marketing communications from us at any time.

Changes to This Policy

Any updates or changes to our Privacy Policy will be posted on this page. We encourage you to review this page periodically for any changes.

If you have any questions or concerns about our Privacy Policy, please contact us at Erabeille.hull@yahoo.ca.

This Privacy Policy is effective as of 6 November 2023.