Shipping policy

Shipping Policy for L'Érabeille

Welcome to L'Érabeille, your premier destination for the finest Canadian honey and maple products. We are committed to delivering our delicious goods to you in a timely and secure manner. Below you will find our Shipping Policy, which outlines the details of how we handle shipping for orders placed through our Shopify store.

Domestic Shipping (Canada):

  • All orders are processed within 1-2 business days.
  • Shipping within Canada will take approximately 1 to 4 business days from the date of dispatch.
  • Orders are shipped via trusted carriers to ensure your products arrive in perfect condition.

International Shipping (United States):

  • Orders shipped to the United States can be expected to arrive within 3 to 10 business days.
  • Please be aware that cross-border shipments are subject to opening and inspection by customs authorities and may incur longer delivery times due to this.

Order Confirmation & Tracking:

  • Once your order is placed, you will receive an order confirmation email.
  • When your order is shipped, we will send you a shipping confirmation email with a tracking number so you can follow your package's journey to your doorstep.

Shipping Charges:

  • Shipping charges for your order will be calculated and displayed at checkout.

Email Notifications:

  • By providing your email address when creating an account or making a purchase, you agree to receive emails regarding new products, limited offers, and other updates from L'Érabeille. We respect your privacy and will not share your personal information with any third parties.

Contact Information:

  • If you have any questions or concerns regarding your order or our Shipping Policy, please contact us at Erabeille.hull@yahoo.ca.

Thank you for choosing L'Érabeille for your honey and maple product needs. We look forward to serving you with the quality and service that our brand stands for.

Please note that this Shipping Policy is subject to change without notice. The latest version will always be available on our website.